Frequently Asked Questions
Everything you need to know about your Thorn Watch experience.
What materials are used in Thorn watches?
Our timepieces are crafted from premium materials including 316L surgical-grade stainless steel, scratch-resistant sapphire crystal, and high-precision automatic or quartz movements.
How long does shipping take?
Orders are typically processed within 24-48 hours. Domestic shipping usually takes 3-5 business days, while international shipping can take 7-14 business days depending on the destination.
Are Thorn watches water-resistant?
Yes, most of our models are water-resistant up to 5 ATM or 10 ATM. Please refer to the specific product page for the exact rating of your chosen timepiece.
What is your return policy?
We offer a 30-day return policy for all unworn watches in their original packaging. Simply contact our support team to initiate a return or exchange.
Do you provide a warranty?
Every Thorn watch comes with a 2-year international warranty covering manufacturing defects and movement issues from the date of purchase.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.